Last Updated: 10/03/2025
At Water Fit, we value the trust you place in us by sharing your personal information. We are committed to using your data responsibly, protecting it from misuse, and giving you clear information about how we handle it. Our goal is to collect and use only the information necessary to provide you with a better experience, support our business operations, and meet legal requirements.
Why We Collect Information
We collect personal information to:
- Maintain accurate records
- Improve and personalize your experience
- Detect and prevent fraud
- Deliver our products and services efficiently
- Enhance our overall service quality
We collect information through our website, mobile application, in-store interactions (if applicable), and other relevant channels. All data collection follows this Privacy Policy and applicable data protection laws.
Information We Collect
1. Information You Provide Directly
We collect personal information that you provide when you create an account, place an order, or contact us. This may include:
- Name
- Phone Number
- Address
- Email Address
- Any other information you choose to provide
2. Information Collected Automatically
When you visit our website or mobile application, we and our third-party service providers may automatically collect information using cookies, web analytics, and similar tools. This may include:
- Browser type and version
- IP address
- Device information
- Pages and links you visit
- Time and duration of your visit
3. Information from Other Sources
We may also receive information about you from third parties, publicly available databases, or other legitimate sources, and combine it with the information we already have to improve our services.
How We Use Your Information
We use your personal information to provide and improve our products and services. This includes:
- Processing and fulfilling your orders
- Managing your account
- Communicating with you about your orders, services, or promotions
- Personalizing our website, app, and marketing
- Improving our products, services, and customer experience
- Responding to your inquiries, feedback, or reviews
- Ensuring the security and integrity of our platform
- Preventing fraud and complying with legal obligations
We will use your data only where it is necessary for legitimate business purposes and in accordance with the law.
Sharing Your Information
We treat your personal information with care. We do not sell your information. However, we may share it with:
- Trusted third-party service providers who help us operate our business (e.g., payment processors, delivery partners)
- Legal authorities, if required by law or to protect our legal rights
- Other entities in connection with a business transfer, merger, or acquisition (if applicable)
All third parties are required to handle your information securely and use it only for the purposes we specify.
Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data, where applicable
- Withdraw your consent to marketing communications at any time
To exercise these rights, please contact us using the details below.
Questions or Complaints
If you have any questions about this Privacy Policy or how we handle your personal information, you can reach us through our Contact Us page, or by emailing/calling our customer support team.